The job role
The general day-to-day tasks for estate agents and letting agents are:
- talk to sellers/landlords about their property and identify any special features
- research and collect information on properties to estimate a property’s market value
- arrange photography, various certificates and associated paperwork
- represent clients in negotiations with prospective buyers/tenants
- manage the sale or letting as it proceeds and liaise with all interested parties
- help buyers/tenants decide what they want to buy or rent
- ensuring the price agreed is acceptable to all parties
- keep up-to-date with trends in the property market
- organising inventories and attending to maintenance (lettings)
According to the National Careers Service, the typical starting salary for an estate agent is £15,000. As you progress in your career this has the potential to rise up to £40,000 for an experienced role such as a branch manager. You may also earn extra fees based on commission and sales targets.
As it stands in England the simple answer is no. However, requirements differ in Scotland and Wales and between estate agents and letting agents. Qualifications will help to quickly improve your knowledge and skills related to property and look great on your CV.
You do not usually need previous experience when you first start out, although customer service or sales experience will be helpful. What matters most is an enquiring mind and a willingness to learn. A genuinely personable character is a starter. Ability to understand clients’ needs, good communication skills and a focus on finding solutions is important. Typical skills employers look for are general IT skills, organisational skills and people skills. A driving licence is usually required to travel to properties.
Most certainly, like many professions business models are evolving. The use of technology will continue to have an impact so it's important to adapt and progress the ways of engaging with clients—you can be a part of that.
Junior Estate Agent Apprenticeship
We were part of a working group which launched the Junior Estate Agent Apprenticeship Standard for estate agency businesses in England. Propertymark Qualifications have been approved as an end-point assessment for this apprenticeship so find out if there is a Junior Estate Agent Apprenticeship in your area.